Opened on Friday 27th April 2018, last updated
Resolved — Completion of System Storage for call recording and Voice mails has completed. Any problems trying to retrieve call recording or voice mails from web portal please open a support ticket.
Identified — Storage System is back fully operational since 2018-05-29 00:00 GMT, some accounts might still be missing historical data as they are still being restored - so older recording, voicemail etc. may not load yet - estimated time for full restore to complete 48h.